FAQ – Electrical Products & Online Orders
important things you shoul know
Question & Answers
What types of electrical products do you sell?
We sell a wide range of electrical products online in India, including LED lights, switchgear, MCBs, RCCBs, isolators, electrical cables, wires, fans, and home appliances. Whether you’re an electrician, contractor, or homeowner, you can find trusted electrical brands for residential, commercial, and industrial use.
Do you sell only branded products?
Yes. All our products are 100% genuine and branded, sourced directly from reliable electrical manufacturers. We ensure that every item meets Indian safety and quality standards, making us one of the best online electrical stores in India.
How do I place an order on your website?
To buy electrical products online, simply browse our categories, add items to your cart, and proceed to checkout. We support secure payment methods including credit/debit cards, UPI, net banking, and digital wallets for a safe shopping experience.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for electrical products in selected pin codes across India. Availability will be shown at checkout before you confirm your order.
How long does delivery take?
Most orders are shipped within 24–48 hours and delivered within 3–7 working days, depending on your location. We use reliable courier services for fast electrical product delivery anywhere in India.
Do you ship across India?
Yes, we provide nationwide delivery of electrical products to all major cities and towns. Whether you need LED lights in Delhi, switchgear in Mumbai, we’ll deliver to your doorstep.
Can I track my order?
Yes, you can track your electrical order online easily. Once shipped, you’ll receive a tracking link via SMS or email so you can monitor your delivery in real-time.
What is your return or replacement policy?
We offer easy returns and replacements if the product is damaged, defective, or incorrect. Contact our support team within 7 days of delivery, and we’ll arrange a hassle-free electrical product return or exchange.
Do your products come with a warranty?
Yes, most items come with a manufacturer’s warranty. Warranty details are mentioned on each electrical product listing so you can shop with confidence.
How can I contact customer support?
You can reach our online electrical store support team via:
Email: contactus@ninjaelectricals.in
Phone/WhatsApp: 9453053692
Contact Form on our website